ABOUT
About our Business
Who are we?
IT Support Basingstoke is one of the leading IT Support & Telecoms provider for businesses, delivering a range of carefully selected award-winning solutions as well as a comprehensive range of cloud and cyber security solutions.
We are a business-to-business service provider, giving specialist advice for each service and guaranteeing a professional solution every time.
Why us?
24 Hour Support - We can provide your business with round the clock support and monitoring.
Our team is your team - We want you to think of us as part of your team, your own IT department.
We try hard to find a solution - We won’t tell you something is impossible, instead we work to find a suitable solution.
Designed to support SME’s - We care about the little guys because we’re one of them as well.
We don’t speak in geek - We only speak in pain old layman’s terms, we don’t baffle you with technobabble.
Experts in Cyber Security - Our team hold some of the highest Cyber Security qualifications available.
We are committed to providing personalized service tailored to meet your unique business needs.
We offer top quality services that are customized to meet the unique needs of our clients.
SERVICES
All In One IT & Management Solutions
Managed IT Services
Our managed IT services offer comprehensive IT support tailored to enhance organizational cybersecurity. We provide various levels of service contracts, each equipped with key security features designed to protect your organization from cyber threats while ensuring optimal technology performance. Additionally, our customizable support packages include various forms of technical assistance, ensuring that businesses receive timely help and ongoing IT strategy alignment.
Our managed IT services include:
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24/7 network monitoring and management: We keep a vigilant eye on your network around the clock to ensure everything runs smoothly.
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Help desk support for all technology needs: Our desk support team is always ready to assist with any tech issues you encounter.
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Cyber security and cyber essentials: Protect your business with top-notch cyber security measures.
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Data backup and disaster recovery solutions: Safeguard your data with reliable backup and recovery plans.
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Cloud services and virtualisation solutions: Leverage the power of the cloud for enhanced flexibility and efficiency.
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Hardware and software procurement: Get the best deals on the latest technology with our procurement services.
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Proactive maintenance and monitoring: Stay ahead of potential issues with regular maintenance and monitoring.
APPROACH
Managed IT Support Basingstoke
Designed To Support SME's with a Dedicated Team
As an SME ourselves we understand your pain points, the last thing you need is to worry about IT and tech problems! Why not let us handle all your tech while you focus on doing what you do and growing your empire.
Basingstoke's Trusted IT
Support Provider
We actively support hundreds of businesses across the UK from our Hampshire offices. Find out here why so many businesses trust us to look after their IT and technology.
Fully Managed & All Inclusive
From a customizable support package that includes vendor management, automated updates, and managed cyber security solutions, we will take care of all your IT requirements under one roof. We even include on-site support in at no extra cost!
Affordable To Even The Smallest Business
No matter if you're a 1-man-band or a multi-user company we can tailor out support plans to suit you, and customise them at a moments notice so your services scale as your business does.
TESTIMONIALS
What People Are Saying
I highly recommend Luke and his team for IT support. They are always friendly and quick to resolve any issues and have helped me with everything from installing software to setting up my office network. Luke is very professional and knowledgeable. This is the best IT support company that I have dealt with in Basingstoke.
Kelvin
Google Reviews
"Basingstoke IT support came through in my time of need. Couldn't have started my small streaming community without their knowledge and support, my growing OSRS community and myself are thankful and should I hit any more problems down the road I'll certainly be back."
Tom
Google Reviews
"I cannot recommend Basingstoke IT Support enough. Their team of experts is incredibly knowledgeable and responsive to our needs. They are always available to help us when we need it, and their expertise has been invaluable to us. I would highly recommend Basingstoke IT Support to any business in need of IT support services."
Darcy
Google Reviews
Want to improve your telecoms and IT systems? Get expert tips and insights!
FAQs
Here are some frequently asked questions about our IT support services
Managed IT services provide a proactive approach to managing your IT infrastructure, including regular monitoring and maintenance, whereas traditional IT support is typically reactive, only providing support when something goes wrong.
If you’re experiencing frequent IT issues, or if you’re concerned about the security of your data, then managed IT services may be the right choice for you.
The cost of managed IT services varies depending on the specific services you require and the size of your business. We offer customized pricing plans to meet the needs of your business.
Simply contact us to discuss your IT needs and we’ll work with you to develop a customized solution that meets your specific requirements.
IT security refers to the overall security of your IT infrastructure, including network security, firewall management, and anti-virus protection, whereas cyber security specifically refers to the protection of your business from cyber threats.
If you’re looking to improve your IT infrastructure, or if you’re unsure about how to proceed with a specific IT project, then IT consulting services may be the right choice for you.