ABOUT US
Who Are We?
At InTouch, we know that IT issues can be a hindrance to your business operations. That's why we provide personalised support services, offering expert advice and solutions tailored to your business needs. As a trusted IT support provider, you can count on us for professional assistance every time.
We take pride in being a leading provider of IT support and telecoms solutions for businesses in Basingstoke and the surrounding areas. We have a comprehensive range of services designed to meet the needs of businesses of all sizes, from start-ups to well-established organisations.
We understand that technology is ever-evolving, which is why we continuously strive to stay on top of the latest trends to ensure our clients have access to the best range of services available. Our team of dedicated professionals work tirelessly to provide high-quality and cost-effective IT solutions, tailored to meet each client's individual needs and achieve their business objectives.
WHY US
Why Choose Us As Your IT Provider
We could tell you loads of reasons to why you should choose us
24 Hour Support
We can provide your business with round the clock support and monitoring.
Our team is your team
We want you to think of us as part of your team, your own IT department.
We try hard to find a solution
We won't tell you something is impossible, instead we work to find a suitable solution.
Designed to support SME's
We care about the little guys because we're one of them as well.
We don't speak in geek
We only speak in pain old layman's terms, we don't baffle you with technobabble.
Experts in Cyber Security
Our team hold some of the highest Cyber Security qualifications available.
HIGH FIVE!
how we performed in 2023
96%
Calls Answered Within 10 Seconds
30 MIN
Average Time to Respond
1 HOUR
Average Time to Resolution
82%
First Contact Resolution
98%
Customer Satisfaction