IT Support for Schools Basingstoke & Hampshire
IT support for schools and charities in Basingstoke
IT support for schools, academies and charities across Basingstoke and Hampshire. We look after your devices, web filtering, Microsoft 365 and security on a tight budget.
The basics
What is school IT support?
IT support for schools means an outside team looks after the technology staff and pupils rely on: classroom PCs and laptops, Wi-Fi, accounts, web filtering, backups and security. Staff get a helpdesk they can call.
Charities face the same pressures with even less money. We help both get the most from education and charity licensing, so your budget goes on people, not software.
Sound familiar?
When the IT gets in the way of teaching
These are the problems we hear most often from schools, academies, nurseries and local charities across Basingstoke and Hampshire:
Ageing laptops, no budget
Laptops and classroom PCs are kept going long past their best, and nobody has a plan or budget for replacing them in sensible stages.
Web filtering and safeguarding worries
You need filtering and monitoring that keep pupils safe online and meet your safeguarding duties.
Phishing aimed at staff and trustees
Staff and volunteer inboxes hold personal data, which makes them a target for scam emails and fake log-ins.
Paying full price for licences
Many schools and charities pay full price for software they could get at a discount.
These problems pull time and money away from pupils and the people you serve. Without a clear picture of your IT, risks build up and budgets get spent in the wrong places.
We turn the guesswork into a clear plan and budget.
Get Started Today
Why it matters in Basingstoke
IT support for Basingstoke schools
School and charity budgets rarely stretch to a full-time technician, yet you hold sensitive data on children, families and donors. We give you a local team that looks after the lot, with engineers on site when a job needs it.
Our support helps you:
- Keep pupils safe with proper web filtering
- Use education and charity licences
- Protect staff, pupil and donor records
- Plan device upgrades within budget
- Get one number to call
What we provide
IT services for schools in Basingstoke
We help schools, academies, nurseries and charities across Basingstoke and Hampshire run their IT on a sensible budget. Pick what you need, or ask us to review your setup first and we'll tell you where to start.
- 01
Managed IT and a staff helpdesk
Staff can call, email or log a ticket when something stops working, and most problems are fixed remotely. We monitor and patch your PCs, laptops and servers, and an engineer visits when a job needs hands on.
- 02
Web filtering and safeguarding
We set up and manage web filtering that blocks harmful content on school networks and devices, and help you put the monitoring in place that safeguarding guidance expects, with sensible settings for staff.
- 03
Cyber security for schools
Managed antivirus, firewalls, email filtering and backups protect staff and pupil data. We train staff to spot phishing and can take you through Cyber Essentials certification to show your defences are in place.
- 04
Microsoft 365 and Google Workspace
We set up and manage Microsoft 365 or Google Workspace for staff and pupils, including email, Teams, shared drives and safe sharing settings, and move you across from older systems with care.
- 05
Education and charity licensing
Schools and registered charities can often get Microsoft and other software at education or nonprofit prices, or donated. We check what you qualify for and make sure you are not paying full price.
- 06
Device and budget planning
We keep a record of your devices, licences and contracts, then plan replacements in stages so costs are spread across budget years. No large surprise bills when a whole classroom of laptops fails.
Who we work with
- Primary and secondary schools
- Academy trusts and nurseries
- Charities and community groups
- School business managers and trustees
Why us
How school IT support works
Four clear stages take you from unsure where your school's IT stands to a plan that fits your budget, your safeguarding needs and your term dates.
- 01
Listen and understand
We start by listening, usually on site at your school or office. We learn how staff and pupils use technology, what your budget allows and what keeps going wrong, before we suggest anything.
- 02
IT review
We review your devices, network, filtering, accounts, backups and licences, and give you a plain-English report ranked by risk to pupils, staff and data.
- 03
Plan
We build a plan with costs, timeframes and any expected downtime. Urgent safeguarding and security fixes come first, and larger work is timed for school holidays where possible.
- 04
Run and support
Our team carries out the work around your timetable, trains staff on anything new, then supports you day to day through our helpdesk, with on-site visits at no extra cost.
Frequently asked questions
School IT questions, answered
Do you support charities too?
Yes. Charities share many of the same pressures as schools: tight budgets, volunteers who need simple tools and personal data that must be kept safe. We offer the same managed IT, security and Microsoft 365 support to both.
Can you manage our web filtering and safeguarding?
Yes. We set up and look after web filtering on your network and devices, adjust it as needs change and help you show how it supports your safeguarding duties. Staff can ask us to unblock a site through the helpdesk.
Can you work alongside the technician or teacher who runs our IT?
Yes. Many schools have a part-time technician or a teacher who looks after IT. We can take on the background work like monitoring, patching and backups, or step in for bigger projects, while they handle the day-to-day.
Can we get cheaper licences?
Often, yes. Microsoft offers education and nonprofit licensing, and some products are donated to eligible charities. We check what you qualify for and set it all up correctly.
Do you help with Cyber Essentials?
Yes. We help schools and charities put the five Cyber Essentials controls in place and prepare for certification, including Cyber Essentials Plus where you need a higher level of assurance.
Can you help us plan for PCs still on Windows 10?
Yes. We check which classroom and office PCs can take Windows 11 and which need replacing, then spread the work across budget years where we can.
What happens during the school holidays?
Holidays are the best time for big jobs like network upgrades and device rollouts. We plan that work around your term dates so lessons aren't disrupted.
Do you support schools outside Basingstoke itself?
We support schools and charities across Basingstoke and Hampshire, including Chineham, Old Basing, Hook, Oakley, Tadley and Overton, with on-site visits when needed.
Can a small school afford managed IT?
Yes. You pay a fixed monthly fee based on your staff, devices and the support you need, with no hidden fees and on-site visits included, so costs are easy to plan.
Other questions
Can't find what you're looking for? Contact us and our team will be happy to help.
Accredited IT support, independently certified.
Get in touch
Talk to a school IT team in Basingstoke
Tell us about your school or charity, how many staff and devices you have and what keeps going wrong, and we'll suggest a sensible plan that fits your budget and term dates. Call 01256 247226 or email hello@basingstokeitsupport.uk.
Get Started Today